Recovering £12,500 in Unpaid Rent for a Property Management Firm

Project Details

Client

Residential property management company in Birmingham

Service Provided

Property-Related Debt Recovery

Recovery Timeframe

4 weeks

Project Recovered

£12,500

The Challenge

A Birmingham-based property management company was owed £12,500 in unpaid rent and service charges from a long-standing tenant in a commercial unit. Despite multiple reminders, the tenant continued to delay payment, claiming temporary business difficulties. The landlord wanted to recover the debt without resorting to eviction, as the tenant had otherwise maintained the property and shown interest in continuing the lease.

Our Approach

We began by reviewing the lease agreement and payment history to confirm the amount owed and the terms for recovery.
We:

  • Issued a formal rent arrears demand within 24 hours
  • Opened direct discussions with the tenant to understand the payment obstacles
  • Negotiated a staged repayment plan to clear arrears while allowing the business to remain operational
  • Provided regular updates to the property management company to ensure transparency throughout the process

The Result

The full £12,500 was recovered over two instalments within four weeks. The landlord avoided costly legal action and retained a reliable tenant, while the tenant resolved their arrears without further conflict

Client Review

“Regent’s involvement meant we could recover what we were owed without losing a good tenant. They were professional, proactive, and got results quickly.”
– Director, Property Management Firm

More Case Studies